Improve Customer Experience by understanding your sales people effectiveness

GDPR & CCPA compliant
Top-ranked by NIST

DISPL algorithm detects staff members

Visitors tracked by sensors for longer than 2 hours

Staff detection
Dwell time
Mimics
Face mask
Number of contacts*
Average contact time**

* Number of visitors detected in front of a sensor with an employee. ** Average time spent with visitors in front of sensors

Use Cases of employee effectiveness

Promoter effectiveness at a fixed location

Presence of staff in front of sensors during 24 hours
Number of times when an employee left their area/store
Number of people who visited the promo zone
Promo zone visitors to customer convertion

QSR employees

Average consultation time
Traffic and sales conversions
Analysis of visitors and employee performance

Optimal staff allocation

Data for efficient staff working schedule
Traffic engagement during the day
Effective allocation of staff between locations
Know customer portraits in different stores
Help salespeople sell more with targeting

Employee effectiveness reports

Visitors engagement heatmeaps Under development
BI system enrichment with Visitor Insights API
Create custom reports with metrics that you need

Important limitations

Mimics
Mimic detection is possible only for strongly expressed emotions
Conversation
Presence nearby doesn’t mean engagement in conversation
Behavioral analytics
Operates based on behavioral analytics
Faces
Works only with faces, not with objects

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Understand and engage offline visitors as in e-commerce.

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