Industry
Brand Zones
Retail
Category
Data-driven Signage
AI

In-store brand zone analytics

Brand zones can use digital signage to track customer behaviour in-store and collect data about customer preferences, such as which products are most popular and which areas of the store are most visited.
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Pain points:

  • Difficulty in understanding customer preferences: Without data about the audience, brand owners may not be able to understand customer preferences and tailor their products or services to meet those needs, which can negatively impact sales.
  • Difficulty in evaluating the effectiveness of in-store promotions: Without data about the audience, brand owners may not be able to evaluate the effectiveness of in-store promotions, which can make it difficult to optimize marketing strategies and drive sales.
  • Difficulty in measuring the effectiveness of marketing campaigns: Without data about the audience, brand owners may not be able to measure the effectiveness of marketing campaigns, which can make it difficult to optimize marketing strategies and drive sales.
  • Difficulty in identifying hot spots in the store: Without data about the audience, brand owners may not be able to identify the most popular areas of the store, which can make it difficult to optimize product placement and improve the customer experience.
  • Difficulty in scheduling and managing costly in-store assistance: Without data about the audience, brand owners may not be able to schedule and manage in-store assistance effectively, which can lead to high labor costs and poor customer service.
  • Difficulty in adjusting staffing levels to match peak hours: Without data about the audience, brand owners may not be able to adjust staffing levels to match peak hours, which can lead to long wait times for customers and lost sales.
  • Difficulty in identifying high-performing associates: Without data about the audience, brand owners may not be able to identify high-performing associates, which can make it difficult to reward top performers and improve overall performance.

Value Propositions:

  • Demographic data: By using sensors to collect data, brand owners can gain insights into the demographics of their customers, such as age, gender, and income, which can be used to target specific segments of the market.
  • Emotion detection: By using sensors to collect data, brand owners can gain insights into the emotional state of their customers, which can be used to improve the customer experience and drive sales.
  • Engagement time: By using sensors to collect data, brand owners can gain insights into the amount of time that customers spend engaging with digital signage, which can be used to optimize the customer experience and drive sales.
  • Foot traffic: By using sensors to collect data, brand owners can gain insights into the foot traffic in their store, which can be used to optimize staffing and improve the customer experience.
  • Heatmap: By using sensors to collect data, brand owners can create a heatmap of the store and identify the most popular areas, which can be used to optimize product placement and improve the customer experience.
  • Repeat customers: By using sensors to collect data, brand owners can identify repeat customers and target them with personalized promotions and offers, which can boost sales and customer loyalty.

We redefine
communications at points of sales, together

Serge Gale
Chief executive officer
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