Customer Experience

Lead Project Manager

Remote (Advantage for candidates with advanced knowledge of Spanish/Portuguese)

About DISPL. DISPL is an AI-driven platform for audience analytics and programmatic digital signage in the retail, brand, and DooH sectors. It offers a Google Analytics & Ads-like experience for physical spaces, empowering businesses to maximize revenue from their audiences.

Why DISPL?

  • Leading in cutting-edge marketing solutions with a global presence.
  • Backed by a prominent investor with a network in over 40 countries.
  • Rapid growth with over 100+ B2B clients added last year.
  • Aiming for significant expansion, with opportunities to shape the future of in-store marketing.

Your Role: Lead Project Manager (Implementation & Process Development)

Responsibilities:

  • Lead and oversee the end-to-end implementation of DISPL's solutions for B2B clients and partners.
  • Develop, refine, and streamline implementation processes to ensure smooth onboarding and product integration.
  • Create and manage project timelines, working closely with clients, internal teams, and partners to ensure on-time delivery.
  • Develop standard operating procedures (SOPs), manuals, and guidelines (with Support & Customer Success teams) for both internal teams and external partners.
  • Automate key aspects of the product implementation process to improve efficiency and scalability.
  • Design training materials and guides for DISPL Academy to empower clients and partners to implement and scale the product independently.
  • Collaborate with the product and support teams to identify opportunities for improvement in the client experience.
  • Establish metrics and KPIs to track the success of implementations and ensure continuous improvement.

Process Development:

  • Build internal workflows for project execution, including cross-functional collaboration with sales, support, and product teams.
  • Define and document best practices for efficient project management and client onboarding.
  • Lead initiatives to automate manual processes, reducing implementation time and improving consistency across projects.
  • Ensure that all team members have clear instructions, guidelines, and tools to execute their roles effectively.

Client Empowerment:

  • Design scalable training programs and educational content to enable clients and partners to self-implement and manage the product.
  • Develop certification and support frameworks that can be leveraged by clients to train their own teams.
  • Lead client and partner workshops, webinars, and training sessions as needed.

Required Skills and Experience:

  • Languages: Fluent English and Russian – required; advanced Spanish/Portuguese is an advantage.
  • Working time zone: CET + 1(2) hours
  • 5+ years of experience in project management, ideally in SaaS, B2B, or technology implementation.
  • Proven track record of leading large-scale client implementations and process development.
  • Strong understanding of project management methodologies (Agile, Waterfall, etc.) and experience with automation tools.
  • Ability to manage multiple projects simultaneously and lead cross-functional teams to successful outcomes.
  • Excellent communication and organizational skills, with a focus on developing clear and actionable documentation.
  • Experience in developing training and educational materials.
  • Familiarity with CRM systems, project management tools (e.g., Jira), and automation platforms.
  • Familiarity with IoT, Computer Vision, System Engineering, Digital Signage technologies.

What We Offer:

  • Remote work or flexible office attendance in Limassol, Cyprus.
  • Competitive salary with performance-based bonuses.
  • Opportunity to lead critical initiatives in a rapidly growing, innovative company.
  • Work equipment provided, travel expenses, and all necessary software.
  • Growth and leadership opportunities as part of a dynamic team.

Join Us: If you’re passionate about driving process innovation and leading impactful projects, this is your chance to join DISPL and shape the future of in-store marketing for businesses worldwide.

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