Customer Experience

Customer Success Specialist

Remote or Limassol, Cyprus

Job Description:

We seek a motivated and experienced Customer Success Specialist to join our team. The ideal candidate should have excellent communication skills, fluent in English at a C2+ level, and have a passion for customer service. In this role, you will work remotely and ensure our customers are satisfied with our products or services.

Key Responsibilities:

  • Establish and maintain strong relationships with customers
  • Ensure customer satisfaction by providing timely and effective support
  • Respond to customer inquiries and resolve issues promptly
  • Provide product training to customers as needed
  • Monitor customer usage and provide recommendations for improvement
  • Collaborate with cross-functional teams to ensure customer needs are met


  • C2+ level of English proficiency
  • Proven track record in customer service
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and as part of a team
  • Strong organizational and time-management skills
If you are a customer-focused individual with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for this position. As a member of our team, you will have the opportunity to work remotely and significantly impact our customers' experience.

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